|Material||Check out||Renew? **||Fine|
|Books||3 weeks||Yes, twice||$0.10|
|DVDs||1 week||Yes, once||$1.00|
|DVDs (TV series 7+hrs)||2 weeks||Yes, once||$1.00|
|Audio books||3 weeks||Yes, twice||$0.10|
|Book & puppet||3 weeks||Yes, twice||$0.10|
|Magazines||1 week||Yes, twice||$0.10|
|Music CDs||3 weeks||Yes, twice||$0.10|
|Video games (Wii)||1 week||Yes, once||$1.00|
|Software||3 weeks||Yes, twice||$0.10|
|Pamphlets||1 week||Yes, twice||$0.10|
|History Room materials||1 week||Yes, twice||$0.10|
|Book club kits||8 weeks||No, call||$1.00|
|Equipment*||2 days||No, call||$1.00|
*Equipment may be check out for more than two days, ask at the Reference Desk when you make a reservation or check-out equipment.
**Materials that are reserved for someone else (on hold) may not be renewed.
Lucky Day materials and other MORE libraries may have different check out times.
Questions about your account? If you have any questions about your library account, please stop in or call the library at 715-425-0905.
Book drops are located on the Union (north) side of the building and the Parking Lot side. Fines will accrue if materials are returned after closing.
Equipment and other large items such as book club kits, big books or storytime kits must be returned inside the library.
You can pay your fines with cash or check in person at the library. If you would like to pay with a credit card, please login to your account on the MORE Online Catalog. If your fines or fees are over $10.00, you will not be able to check out, renew or use the public computers or devices.
The library charges $2.00 charge for slight damage and 100% replacement cost for materials that are lost or destroyed that are still in print. There is a minimum of $10.00 will be charged for materials that are out of print. We do not accept replacement copies for lost or damaged materials.
Other MORE libraries may have different lost/damaged materials policies.
You can renew items (extend the items' due date) from your list of items currently checked out up to two times (see list above) if no one else is waiting for the items.
You can renew your materials by calling the library at 715-425-0905, using the MORE Online Catalog website or by calling 1-866-MY RENEW (1-866-697-3639).
Call the library
Call us at 715-425-0905 during library hours. We'll be happy to renew your items or help you with any other library account questions.
MORE Online Catalog
If you would like to renew all items that you have checked out, select "Renew All." To renew selected items, check the box in the "Renew" column next to the items you'd like to renew, then select "Renew Marked."
If an item can't be renewed, you will see one of the following messages:
RENEW NOT ALLOWED - Renewals are not allowed on this item
TOO SOON TO RENEW - Generally, for items checked out for 3 weeks, renewals are allowed 10 days after the original check-out date. For 1 week items, renewals are allowed after 3 days, and for 2 week items, after 7 days.
TOO MANY RENEWALS - The item is not eligible for any more renewals. Typically, two renewals are allowed.
ON HOLD - Another patron has a hold on the item, so it is not eligible for renewal
1-866 MY RENEW
You may also renew items over the telephone by calling 1-866-MY RENEW (1-866-697-3639). Have your library card number handy, as well as the the barcode numbers of the items you wish to renew. Make sure to stay on the phone until you get a confirmation for all of your renewals.
Q: What, specifically, is changing?
A: River Falls Public Library loan periods and fines will now apply to any materials you check out in River Falls. (Any materials you check out at another MORE library will follow that library's rules.)
We're also switching to local priority for holds, which means that items will first fill holds for pickup at the library that owns the item, before filling holds for pickup at other libraries.
Q: Why are libraries making these changes?
A: It is expected that these changes will improve the service.
Q: When will this start?
A: It will start in April and May 2018.
Q: How will this affect me?
A: You won't need to do anything differently. You might notice a couple changes. Our loan periods and fines will now apply to any materials you check out in River Falls. (Any materials you check out from another MORE library will follow that library's rules.) You won't be able to see your place in line on a hold.
Q: Will this change how you use or access my personal information?
A: No. We'll use the contact information you've chosen to let you know when your library materials are ready to pick up.
For items you have requested, you can wait to receive the item while keeping your place in line by "freezing" the hold after your login to your account on the MORE Online Catalog. Check the box in the "Freeze" column next to the item and select "Update List." When you are ready to receive the item, remove the check mark and select "Update List." You will not be able to freeze a hold if it is already in transit to you.
If you want to check-out something that is not held in one of the MORE libraries, you may be able to request an inter-library loan. Inter-library loans will come from a library outside of the MORE library consortium. Inter-library loans will come from a Wisconsin library before coming from out-of-state location, even if it's in a library just across the border in Minnesota. Inter-library loans usually take 2-6 weeks to arrive. Check out periods might be shorter and must be renewed by our inter-library loan staff. Inter-library loans picked up at the River Falls Public Library must also be returned to River Falls Public Library.
Stop by or call the library to request an inter-library loan. Questions, call us 715-425-0905.